FAQ’s

HOW DO I BOOK A CLASS?

Create an account on torquebodyshop.com or download the Torque Body Shop app, purchase a class credit or membership, then choose your class and book!

WHEN DO CLASSES OPEN FOR BOOKING?

On Sundays at 4:00pm, classes for the upcoming Tuesday-Monday will go live for booking. If you would like to gain access to a class before its booking cycle, we have advanced booking credits available for purchase.

WHAT SHOULD I BRING?

RIDE – Water, indoor cycle shoes (we have both LOOK and SPD clips), and lots of energy! If you do not have your own indoor cycle shoes we do rent them at the studio! 

FLOW – Water, yoga mat, and a positive mindset!

MOVE – Water, strength, unrestrictive clothing and an open mind! This class is done barefoot.

BREATHE – Comfortable clothing, yoga mat, eye covering (optional) & cozy socks (optional).

DO I HAVE TO USE SPECIAL SHOES FOR RIDE CLASSES?

Our bikes are compatible with both SPD and Delta LOOK cleats. If you do not have your own pair, you can rent shoes for $3 (complimentary your first time). 

WHAT IS YOUR CANCELLATION POLICY?

Classes cancelled 24 hours or more before your scheduled class time will be credited back to your account with no penalty. Classes within 24 hours of your scheduled class will result in a loss of credit if using a credit package and a late cancellation fee if using a membership. No-shows will results in a loss of credit and/or additional no-show fee.

WHAT IF I'M RUNNING LATE?

We will hold your spot until five minutes before class start time. At the five minute mark, we may release your spot to a guest on the waitlist. We recommend calling the front desk if you anticipate arriving late.

DO YOU HAVE CHANGING ROOMS & SHowers?

We do have changing rooms and showers available for you to use both before and after classes. If you are planning to shower please bring your own towel, we only have hand towels at the studio. 

Do you have lockers available for use during classes?

We do have lockers and/or cubbies available for you to place your things during class times. We ask that you do take your things with you when you leave and do not leave your belongings at the studio. We are not responsible for any lost or stolen items. 

HOW EARLY SHOULD I ARRIVE?

Please arrive at least 15 minutes prior to class if it is your first time. We advise that all other guests arrive 10 minutes before class in order to allow time for finding parking, checking in and warming up before class begins.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept all major debit and credit cards. We encourage you to add your card on file prior to visiting the studio for a more efficient check-in process. Once you have a card associated with your account, all in-studio purchases can be easily processed.

DO YOU HAVE AN APP?

We do!! You can download the Torque Body Shop app in the Apple App Store or Google Play Store. 

HOW OLD DO YOU HAVE TO BE TO TAKE CLASS?

Guests must be at least 14 years old to take class. Those under the age of 16 must have a parent or guardian with them at the studio at all times. Guests 16-17 must have a parent or guardian present to sign a waiver prior to their first class but can attend without a parent or guardian thereafter. If you have children under the age of 14, they are welcome to come to the studio. We have a dedicated Kids Club area where they can hang out and play during class but they are ultimately your responsibility. We will have supervised childcare available at the studio soon!!

Do you have childcare?

If you have children under the age of 14 (over 14 and they should be taking the class with you!), they are welcome to come to the studio. We have a Kids Club area where they can hang out and play during class but they are ultimately your responsibility. They must be of age where they are able to be left alone without supervision! We will not have a staff member watching them. We will have supervised childcare available at the studio soon! Stay tuned!

where is the best place to park?

We are located on the 3rd floor of the Mercantile Building in Downtown, Boise on 8th Street between Myrtle St and Broad St. Directly behind our building there is a parking structure that can be accessed by turning down the alley just past 8th Street off of Myrtle St and then turning right into the structure. Parking here is FREE for the first hour! The other option is to look for street parking in the area or the best option of all is to ride your bike to class! See the Contact page for maps and images of where we are located. 

WHERE ARE YOU LOCATED?

We are not in the easiest place to find but we promise you that it is worth the trek! We consider ourselves the speakeasy of fitness studios.

We are located on the 3rd level of the Mercantile Building in Downtown, Boise on 8th Street between Myrtle St and Broad St. When entering the building from street level (on either 8th Street or Broad St) find the elevator on the first floor and take it up to level three. Then walk all the way to the South end of the building and you will run into us!

If you are coming for a class on the weekend, the elevators will be locked! You will see a sign that says “Torque Body Shop WEEKEND CLASS wait here” which is located right outside of the first floor elevator. Wait by that sign and we will come get you and bring you to the studio!

See the Contact page for images and maps if you are a first-timer.

Is your question not here? Get in touch.